Website: https://furrylifeshop.com

Effective Date: January 1, 2026

Shipping Policy

Thank you for shopping at Furrylifeshop.
Please review the following shipping information carefully before placing your order.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days.
In such cases, we will notify you via email.

2. Shipping Destinations

We currently ship to customers worldwide, including but not limited to:

United States

United Kingdom

European Union countries

Australia and other international regions

If you are unsure whether we ship to your location, please contact us before placing an order.

3. Shipping Time

Estimated delivery times vary depending on destination:

United States / United Kingdom: 7–15 business days

European Union: 7–18 business days

Other countries: 10–25 business days

Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other external factors.

4. Order Tracking

Yes ✅ — tracking information is provided for most orders.

Once your order has been shipped, you will receive a shipping confirmation email containing:

Tracking number

Tracking link (if available)

Please allow 24–72 hours for tracking information to update.

5. Shipping Costs

Shipping fees (if applicable) are calculated and displayed at checkout.
Occasionally, we may offer free shipping promotions, which will be clearly stated on the website.

6. Customs, Duties, and Taxes

Please note that customs duties, import taxes, or other fees imposed by your country are the responsibility of the customer.

Furrylifeshop is not responsible for:

Customs delays

Refused or returned packages due to unpaid duties or taxes

We recommend contacting your local customs office for more information.

7. Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Delayed Packages

If your order appears delayed or lost, please contact us at:

Email: info@furrylifeshop.com

We will assist you in contacting the carrier and resolving the issue where possible.

9. Contact Information

If you have any questions regarding shipping, please contact us:

Company Name: Furrylifeshop
Registered Address:
Unit 804, 8/F,
Wan Chai Commercial Building,
203 Hennessy Road,
Wan Chai, Hong Kong

Email: info@furrylifeshop.com

Phone: +852 5372 8691